BUSINESS CENTRAL – FAQS

Microsoft Dynamics 365 Business Central is an enterprise resource planning system from Microsoft.

Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution which enables customers to upgrade from their entry-level accounting software or legacy ERP system to one single, comprehensive solution to manage finances, operations, sales and customer service.

Licenses are available in below options :

1. 1. Essentials :
      With the Essentials version of Business Central, you get stable business functionality across finance, supply chain management, CRM, HR and much more.

Dynamics 365 Business Central Essential license costs $70 per named user per month.

1. 2. Premium :
      With the Premium version of Business Central, you get all the functionality of the Essentials version, but enhances the ERP application
       with two additional efficient components, service management and production.

Dynamics 365 Business Central Premium license costs $100 per named user per month

1. 3. Team Members :
      The Team Member license can often represent a significant proportion of users in a company. These users may need to consume data or reports from the business system, complete less demanding tasks such as time or expense imports and HR updates.

Dynamics 365 Business Central Team Member license costs $8 per named user per month.

• Financial management
• Customer Relationship Management (CRM Functionality)
• Supply Chain Management
• Human Resources
• Project Management
• Service Order Management
• Manufacturing

Mostly the implementations of Business Central are simple and quicker than other ERP solutions. Remote implementations are mostly done within 2-4 weeks for Basic Package that includes Financials and Supply Chain, provided the data readily available.

See the implementation packages here

Once we have your requirements, we will use your online login to configure the modules, upload the data and perform the testing. As business central is cloud based solution, so it can be accessed from anywhere with valid credentials.

Once GO Live is done , our support team will take up your inquires and resolve the issue or provide the trainings. You can opt for incident based support plan or yearly support plan.

• Incident based : The pricing for plan varies , for example any training for specific use case can range from 50 $ to 150 $ depends on the length and points of training’s.
• Yearly support : You can subscribe for yearly support plan that is 1800 $ per year and utilize 500 hours per year which can include training’s, support and issue resolution.

Business without silos

Unify your business and boost efficiency with automated tasks and workflows—all integrated within familiar Office tools like Outlook, Word, and Excel.

Actionable insights

Achieve greater outcomes and gain a complete view of your business with connected data, business analytics, and guidance delivered by Microsoft’s leading intelligent technologies.

Solutions built to evolve

Start quickly, grow at your own pace, and adapt in real time with a flexible platform that makes it easy to extend Business Central based on your changing business needs.

• Basic General Ledger
  Set up a company, and start posting to the general ledger, chart of accounts, general journals, VAT facilities, recurring journals, and source codes.

• Budgets
  Work with budgets in general ledger accounts.

• Deferrals
  Set up deferral templates that automate the process of deferring revenues and expenses over a predefined schedule.

• Basic fixed assets
  Keep track of fixed assets and related transactions, such as acquisitions, depreciations, write-downs, appreciations, and disposals.

• Audit trails
  The system automatically assigns audit trails and posting descriptions to every transaction. In addition, users can define reason codes to create complementary audit trails.

• Bank account management
  Create, operate, and manage multiple bank accounts to cater to your diverse business needs and across different currencies.

• Reconciliation
  Reconcile your bank statement data automatically to open bank account ledger entries end keep track of all your bank statements.

• Dimensions
  Add unlimited dimensions to any ledger for advanced transaction analyses.

• Currencies
  Manage multiple currencies throughout the system, including payables and receivables, general ledger reports, resource and inventory items, and bank accounts.

• Contacts
  Maintain an overview of your contacts, and record your contact information for all business relationships.

• Opportunity management
  Keep track of sales opportunities, section your sales processes into different stages, and use this information to manage your sales opportunities.

• Campaigns
  Organize campaigns based on segments of your contacts that you define.

• Sales order management
  Manage sales orders, blanket sales orders, and sales order processes.

• Purchase order management
  Manage purchases, blanket orders, and purchase order processes.

• Basic receivables
  Post sales transactions in journals and manage receivables. Register customers and manage receivables by using general journals.

• Locations
  Manage inventory in multiple locations that might represent a production plant, distribution center, warehouse, showroom, retail outlet, or service car.

• Item transfers
  Track inventory as it’s moved from one location to another, and account for the value of inventory in transit at various locations.

• Basic warehousing
  Manage items on a bin level. Pick and put away items in a bin, and move items between bins by using a report that optimizes space usage and picking processes.

• Employees
  Group and track employee information, and organize employee data according to different types of information, such as experience, skills, education, training, and union

• Expense management
  Post expenses against employee cards to track and reimburse their expenses.

• Resources
  Register and sell resources, combine related resources into one resource group, or track individual resources.

• Jobs
  Keep track of usage on jobs and data for invoicing the customer. Manage both fixed-price jobs and time-and-materials jobs.

• Estimates
  Monitor resource usage, and get a complete overview of your capacity for each resource, with information about availability and planned costs on orders and quotations.

• Time sheets
  Time sheets are a simple and flexible solution for time registration with manager approval, and they integrate with Service, Jobs, and Basic Resources.

• Service orders
  Register your after-sales issues, including service requests, services due, service orders, and repair requests.

• Service price management
  Set up, maintain, and monitor your service prices.

• Service item management
  Record and keep track of all your service items, including contract information, component management, and BOM reference and warranty information.

• Service contract management
  Record details on service levels, response times, and discount levels, and also on the service history of each contract, including used service items and parts and labor hours.

• Planning
  Assign personnel to work orders, and log details such as work order handling and work order status.

• Dispatching
  Manage service personnel and field technician information, and filter according to availability, skills, and stock items.

• Production orders
  Create and manage production orders, and post consumption and output to the production orders.

• Version management
  Create and manage different version of the manufacturing bill of materials and routings.

• Agile manufacturing
  Plan rush hours, make exceptions, and handle last-minute changes to your processes with multiple planning options.

• Basic supply planning
  Plan for material requirements based on demand, with support for master production scheduling and materials requirements planning.

• Demand forecasting
  Plan and create production and purchase orders, taking into consideration the demand forecast together with the level of available inventory and parameters of requirement planning.

• Capacity planning
  Add capacities to the manufacturing process. Set up routings, and use these routings on production orders and in material requirements planning.

• Machine centers
  Manage capacity on several levels: on a more detailed level for machine centers and on a consolidated level for work centers.

• Finite loading
  Take capacity constraints into account, so that no more work is assigned to a work center than the capacities can be expected to execute during a given time period.